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Membership and Corporate Relations Manager job vacancy

Master Plumbers is seeking to appoint an experienced person to lead our Membership Services Team. Reporting to the CEO, the position will lead a small team to develop and deliver a range of services, communications and events that are valued by members and ensure their ongoing engagement with the Association.  The role will work closely with the membership team to ensure the benefits of membership are communicated to potential members as well as the existing members, and to promote the role of the Association to the plumbing industry and the wider community.

Ideally, we are seeking a passionate, enthusiastic and committed person with strong relationship building and communication skills who is looking for a solid career in this growing Association. 

The key challenges and opportunities for the position include:

  • The ability to develop strong relationships with our members – from corporate level to "one man" plumbing businesses.
  • The ability to engage with members through a strategic and proactive approach to supporting plumbing businesses and their owners.
  • Planning skills, time management skills and the ability to follow through – all designed to achieve set targets.

To achieve success in this demanding role, you will be expected to demonstrate:

  • A strong and successful background in delivering membership services
  • Confidence and competence as a strong communicator who is able to influence people and outcomes.
  • A willingness to take responsibility for managing work to achieve results – project management approaches; working well autonomously and with others; adapting to change and dealing with competing demands.
  • An ability to build and sustain positive relationships – collaborating; customer focus; anticipating and responding to stakeholder needs and expectations; interact effectively with senior executive personnel and engage appropriately.

On offer to the successful applicant is a remuneration package commensurate with experience.

We are only seeking dedicated individuals, so if you possess the above attributes, we strongly encourage you to forward your resume and cover letter to  A position description for this role is available below.   For a confidential discussion after reviewing the position description enquiries should be directed to Bryan Smith on 03 9329 9622

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